Logging in –- often considered one of the most mundane, yet essential aspects of work — has become a thorn in employees’ sides. The process is often overly complicated, disruptive, and frustrating to employees, ultimately putting important data and information at risk as employees succumb to password fatigue.
This is the conclusion of a new report by 1Password, which found that 43% of employees admit to sharing logins, delegating tasks to others, and even avoiding their work altogether to eliminate the headache of logging in –- dangerous behaviors that threaten the security of their organizations.
The report, which surveyed 2,000 North American adults who worked full-time primarily at a computer, finds that complex login procedures can waste time and stifle productivity: more than a quarter of respondents (26%) have just given up on doing something because of the hassle of logging in, and 38% have procrastinated, delegated, or skipped setting up security apps due to the burdensome steps required to log in.
Password fatigue is an HR issue as well
Complex logins have kept nearly one in five (19%) workers from accessing employee-provided benefits designed to reduce workplace stress. They’ve skipped open enrollment, forgone requesting time off, and missed employer-provided perks and discount marketplaces because of login challenges.
And during a period already complicated by burnout and “quiet quitting,” more than a third of employees (37%) say the onboarding process at their current job is time-consuming and time-consuming because of logging into new work-related accounts. was confusing.
The survey also found that there is widespread misconception among employees about the secure login process. While 89% of employees think they generally follow their employer’s guidelines, given the onslaught of new threats, there is a lot of confusion about what it really means to be safe in 2022.
All told, despite the good intentions of employers who want to protect their companies, password fatigue is draining employees’ energy at a dangerous time driven by widespread burnout and uncertainty.
According to Karen Renaud, PhD, human-centered security expert and Chancellor’s Fellow and faculty member at the University of Strathclyde, the research confirms that “security has become such a difficult and difficult task that people don’t even want to log in. Huh. .”
Rethinking the approach to logging in, by making the process second nature and more human-centered, will go a long way toward improving the mental well-being of employees and making companies less vulnerable to security breaches.
Methodology
1Password conducted this research using an online survey prepared by Method Research and distributed by Lucid among n=2,000 adults who are 18+ who are full-time employees in a company with 250+ employees and are primarily engaged in work activities. use computer for. The sample consisted of n = 1,500 US respondents and n = 500 Canadian respondents, divided equally between gender groups. The data was collected from June 7 to June 21, 2022.
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